Question 1

How much does end of lease cleaning cost?

Accepted Answer

Vacate cleaning cost depends on the type of service that you after, however our cleaning prices start from $159 inclusive GST. That also includes your 100% Bond back cleaning guarantee. Get estimated quote by providing us precise detail of the property such as number of bedrooms, number of bathrooms, property condition, and other outside cleaning requirements. If you hire a window cleaner, carpet cleaner separately then you’ll end up paying more than $350 in total for a single bedroom apartment.

Question 2

How long does Vacate cleaning usually take?

Accepted Answer

Usually, all it depends on the service that you after. Vacate cleaning takes between 4 hours to 10 hours depending on the condition of the house and number of services that you require. Studio/1 bedroom property takes 4 to 6 hours with steam cleaning. 2 bedrooms property take 6 to 8 hours. 3 bedrooms property take up to 8 to 10 hours. We always send 2 end of lease cleaners in the team to give you key back on the same day. Our cleaners are highly experienced any quick to finish the job in a time frame but messy property can take more time to do proper deep cleaning.

Question 3

What is Bond Back Cleaning Guarantee?

Accepted Answer

It is a free re-clean service to our customer. Melbourne vacate cleaning provides 7 DAYS BOND BACK Cleaning Guarantee. If your agent/landlord isn’t happy with the cleaning, then we’ll come back and clean it for you at no extra cost. However, we’re not responsible for any other issues such as burnt or torn carpet, walls hole etc.

Question 4

Does Vacate clean include outside windows?

Accepted Answer

Melbourne vacate cleaning offer outside windows at minimal cost, however, it doesn’t include with the end of lease cleaning package. Many agents don’t ask for the outside windows and reason being that sometimes it is windy or rainy so it won’t keep it cleaned.

Question 5

Do we need to arrange car parking for cleaners?

Accepted Answer

Yes, that is correct. You need to arrange car parking for us. If you are situated in Melbourne CBD then you have to arrange either paid parking or street parking for us to be able to let to end of lease cleaners in the property.

Question 6

How many cleaners will come for move out property cleaning?

Accepted Answer

Melbourne Vacate Cleaning always sends 2-3 people in a team to get the work done quicker in a minimal amount of time. Also, all cleaners are well experienced enough to get the clean done faster and also with the attention to detailed. All cleaners have Background-checked and interviewed in person.

Question 7

Do I need to arrange the cleaning materials and equipment for you?

Accepted Answer

No. You don’t have to leave any cleaning material for us. We bring our Cleaning equipment, vacuum cleaning machine, steam cleaning machine and other cleaning tools.

Question 8

Should I lease the Property Empty for the best vacate cleaning?

Accepted Answer

It is always better to do the vacate clean when the property is empty. Furniture or other items should only be left if they belong to the property. Cleaners can clean your entire property without putting their extra efforts to move your stuff.

Question 9

Can I leave my keys to the safe place, as I cannot be at home during the cleaning day?

Accepted Answer

Of course, if you can’t be at the property then please leave the key inside of the letterbox/electricity box or any safe place at the property. We can clean the property and leave the keys on the same place.

Question 10

Do you provide invoice/receipt of the cleaning?

Accepted Answer

Yes, absolutely. We provide 100% BOND BACK CLEANING Invoice/receipt with ABN/ACN number written on it. If agent isn’t happy with the clean then we’ll organize time and re-clean the place.

Question 11

Can you clean furnished property?

Accepted Answer

Yes, we do furnish apartment/property, however, we can’t move furniture and clean behind it. However, it can take longer time to compare to the vacant property.

Question 12

Do you clean appliances such as fridge, microwave and dishwasher?

Accepted Answer

Yes, we do, but it will be incorporated with the extra cost. We do clean OVEN IN A FREE OF COST as a part of end of lease cleaning, however other appliances will be on extra cost depending on the how many of them you want us to clean.

Question 13

How Long you have been doing lease end cleaning in Melbourne?

Accepted Answer

We have been doing end of lease cleaning in Melbourne since 2012 in this industry. We’ve worked with most of the real estate agents in Melbourne.

Question 14

Should I need to leave The Electricity On?

Accepted Answer

Most of the cleaning tasks require water and electricity to get the proper job done. It is the necessity for vacuuming and steam cleaning of the carpet. All other areas.

Question 15

Can you clean the property to get ready for the inspection?  We’re about to put my house on the market and I need it deep cleaned throughout. Is this type of service that you provide?

Accepted Answer

Yes, we can assist you with sanitizing your property and making it sparkling clean to potential buyers. We offer you reasonable price for the in-depth end of lease cleaning and sanitizing the place. Our vacate cleaner everything inside of the property from top to bottom, also that covers full kitchen, bathroom, windows, bedrooms, laundry and other key areas. Let us know your requirements to get an estimate quote for the deep cleaning of the property.

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